MAINTENANCE AND Care PLANS For WordPress websites

I make sure your website is protectedoptimized, backed up, and expertly cared for.

Maintenance and Care

You Can Focus On Your Business While I Focus On Your Website.

Conducting routine maintenance and backups on a website takes time.

Like a car your website needs ongoing care. When a website launches, it’s crucial to protect against potential hacks, breaches and other threats that can bring your site down. It’s also vital to have a website maintenance plan in place to keep the plugins and other functions on your site updated for security.

With my monthly plans, you’re getting your site protected and backed up. You’ll also have a trusted webmaster available to help with any website problems that arise in between updates or edits. I take on the stress of maintaining your website so you can focus on what’s most important growing your business!

So, What’s included in the Plan?

Here’s a snapshot of the key components that make my website care plans invaluable for my clients.

Website Hosting

Hosting is the foundation of your website. Security, performance, optimization and ease of use all depend on it. I offer premium hosting for all my clients so you don’t have to worry about a thing.

Website Updates

Like your phone has software updates, your website needs to be updated. Additionally, out-of-date plugins are the #1 leading cause of website hacks. I take care of weekly updates for you.

Monitoring & Security

I have special tools that monitor your sites’ traffic and activity, protect against potential hacks or breaches and keep an eye on “up time” to ensure your site is up and running fine.

Backups

Backing up your website consistently is critical for many reasons but most importantly, if the site should need to be restored, transferred or downloaded, I offer external backups for all clients on my plans.

Website Optimization

In order for websites to load fast, perform well, and to ensure speed, the files, database, and media need to be optimized. I have special tools that monitors and keeps your site optimized and running smoothly along with cleaning up any and all “web junk.”

Monthly Reporting

You shouldn’t have to try to determine what’s going on via your site. I take care of that for you with an in-depth (but not overwhelming) monthly report which also highlights what I’m doing month to month on your site.

Priority Support

You as a client get priority support. Whenever you need an update, addition or when you have any questions I will do my best to get back with you within 24hrs on business days.
P.S. It’s always sooner

Personal Consultations

I know about your business through the site, which gives me the insight to offer strategy and new marketing ideas to implement on your site. I will discuss options semiannually or annually, depending on your plan.

Auto Privacy Policy

EVERY website needs to have an up-to-date privacy policy that protects your site visitors’ traffic and activity. I do that for you with a tool that keeps your site legal with auto-updating policies that generate automatically.

I'm in Your Corner, Month to Month!

You’ve invested in an amazing website, but you may not have the time or resources to keep its content updated. Maintenance plans offer complimentary time (between 1 and 3 hours, depending on your plan) for ongoing website updates or changes.

Additionally, all care plan clients include a reduced hourly rate for work beyond this time. I’m here to support you!

The Risk of Not Having Your Site Properly Maintained is Like Keeping you Front Door Unlocked

Here are just a few of the most common potential issues with having a unprotected site:

Website Hack

If you don’t keep your website up-to-date, it will eventually be hacked. It’s not a question of “IF” but when hackers will break into your site.

Poor Performance

If your website isn’t optimized, it’ll perform and load slower as time goes on affecting conversions and sales.

No Backups

If your website isn’t consistently backed up, you could completely lose your website’s content and progress when a breach occurs.

SEO Implications

If your website isn’t properly maintained and optimized, Google knows and ranks sites accordingly.

Website Legitimacy

If your website has any glaring issues such as a down SSL Certificate or notices of an unsecured connection, it affects traffic and brand legitimacy.

IT's All On You!

By not having your website cared for monthly, everything I cover in my plan is on you and will cost you tools, time, and unneeded stress.

The Good News is…I’ve Got You Covered!

You don’t have to maintain your own website and go it alone.

I offer a perfect plan for your website so that you can rest easy and have me in your corner every month, taking care of these complex, confusing and ever-evolving issues in the digital world that YOU shouldn’t have to focus on. Choose your plan below!

Choose Your Plan

I want to make sure you have the perfect Maintenance and Care Plan for your website.

(Receive two months free on an annual plan)

Contact me today and we can get your website(s) maintained and cared for.

FAQ’s

Some answers to the most frequently asked questions about my website care plan.

Are there cancellation fees?

Nope! My Maintenance and Care plan is monthly or annual with a no-risk, no questions asked guarantee. If for any reason you need to pull your website from our Maintenance and Care Plan, you have complete freedom to do so. Your plan is simply billed out for the month or year that’s paid for

Are there any setup fees?

If I’m building your website, there is no set up fee as long as it’s within a 90 day period!

If, after 90 days, you’d like to join one of my Maintenance and Care Plans at any level, there is a $99 set up fee because I need to update all tools, clean up the database if it hasn’t been cleared, install my tools and backup the site among other tasks.

If I’m onboarding a website I did not design, there is a $250 setup fee  as I need to do a lot of work up front to update the site, learn the tools and get it ready to be properly maintained.

Do you offer just maintenance?

I will offer to maintain the website if you have hosting elsewhere as long as the hosting company or custom server meets my requirements for properly maintaining and optimizing the site.

What if I pass on the plan?

My maintenance plans are not mandatory for clients but is highly recommended because of the importance of security, optimization, updates, backups, support, etc.

That said, if you choose to forego my care plan, you’re welcome to. You will, in that case, assume complete responsibility for the website updates, security, backups, and other services laid out in this plan by reviewing the LIABILITY CLAUSE that releases me from any involvement if and when the website is breached, hacked, or performs slowly because of the lack of proper optimization.

Can I join the plan if I originally pass?

Absolutely! If you decide to come back to me after having initially passed on the plan due to the work that’s involved in order to properly maintain the site, I’ll welcome you to the plan with open arms and make sure your site is protected and cared for. See the setup fees question above for additional information about onboarding a site after 90 days.

What if I require more time than the monthly support time allows?

I’ll always try to get your updates done within the time for your tier to save you some extra cost but if you have a decent amount of updates that will require more hours, I’ll give you an estimate of time and do that at my hourly rate which is reduced for you as a special, monthly care client!

What if I pass on the plan and my site gets hacked?

In this case, you’re welcome to handle it by reaching out to a preferred malware and blacklist removal specialists Sucuri or if you’d like to join one of my plans and have me take care of getting the hack cleaned, I have a $499 site cleaning/set up fee.

Depending on the type of hack/breach and how long the site has been compromised, SEO rankings and blacklisting issues may take weeks or even months to resolve and in some cases will require more additional work to recover from.

Important note: I do not fix website hacks unless the site will subsequently be added to one of my annual plans.

What if the site gets hacked or breached while on the plan?

In the extremely unlikely event that a website is breached or hacked in any way while on one of my plans, I take full responsibility and will rectify the situation immediately. You will not need to do a thing.

Do you take on sites that you didn't build?

I will take on websites I didn’t build as long as they use the tools I’m familiar and comfortable (or can learn quickly) with. Additionally, the site’s hosting must be one that meets my requirements.

Do you offer price breaks for multiple sites?

Absolutely! If you choose to have additional sites under your account, you’ll get a 30% discount (monthly or annual) for every site you add which will be active for as long as I maintain the sites.

Does my monthly update time roll over?

No, sorry. The retainer of hourly updates is covered for that month and does not roll over or add up for later use.

What's included in my monthly time?

Your monthly time (for the premium or elite plans) covers any updates, additions, or add-ons to your website. For example, changing hours, company information, staff or team members, adding new photos, updating services pages, etc.

While I do my best to get updates done within your allotted time, if more time is required, I can do so with my hourly rate which for you is discounted!

Note: The allotted monthly time is for work or updates on the existing website and cannot be used for other projects or a step-by-step website revamp. I’m happy to do those things either via my discounted hourly rate or via a discounted and separate fixed project!

NO-RISK GUARANTEE

Our plan comes with a no-risk, no-questions-asked guarantee. In the unlikely event that you want to pull your site from a plan, you only pay for the month or year you’ve paid for and you’ll be provided with all site files and logins.

READY TO GET STARTED?

Take a moment and reach out – Let me know what you’re interested in or ask any questions you may have.